50 Ice Breakers to Warm Up a Cold Call

Posted: April 18, 2022 - By: The Quotit Team - Sales Enablement, Insurance Basics, cold calling

Sales-Calls-10_05_15

If the last few years or so have taught us anything, it’s that a 20-minute Zoom call can be as awkward as your first set of braces in junior high or finding out after the meeting ends that you called the client Carol the entire time and her name is really Catie.

A friendly ice breaker question can help you MacGyver your way out of an awkward spot, pivot past a lull, and build rapport with your client licketysplit, and here’s 50 to sift through. (Warning: Read the room! Some of these may not resonate with every prospect.)

  1. What do you love most about your job?
  2. What does your company do better than any other?
  3. Who’s your professional hero/shero?
  4. What stands out as your most positive experience at work this week/month/year?
  5. What’s the best career advice you ever got?
  6. What’s your secret super power?
  7. What would your career path be in a parallel universe?
  8. Where do you see your company in the next 5 years?
  9. What was your very first job?
  10. What 3 things can always be found in your briefcase/backpack?
  11. How did you spend your first-ever paycheck?
  12. Describe your company in 5 words or less.
  13. What’s the biggest mistake you ever learned from?
  14. What piece of advice would you share with someone starting out in your industry/role?
  15. What’s your favorite thing about working from home?
  16. What’s your favorite thing about working in an office?
  17. What office gadget or tool can you not live without?
  18. What’s your favorite motivational quote?
  19. What’s your proudest accomplishment?
  20. What’s a skill you would like to master?
  21. What’s a totally random fact about yourself most people don’t know?
  22. What’s your go-to emoji?
  23. Which historical figure do you most admire?
  24. How would you spend a million tax-free dollars?
  25. Who’s your celebrity doppelganger?
  26. What’s your spirit animal?
  27. What’s your good luck charm?
  28. What historical figure would you most like to have dinner with?
  29. If you could vacay anywhere in the world right now, where would you go?
  30. What’s the biggest risk you’re glad you ever took?
  31. What’s your secret talent?
  32. What should your biography be titled?
  33. If you could time travel, which era of history would you pick?
  34. If you could read people’s minds or predict the future, which would you choose? 
  35. Name three shows in your Netflix favorites list.
  36. If you could play any musical instrument, which one would it be?
  37. What’s your favorite board game?
  38. Which Monopoly piece is your favorite?
  39. What movie scene gets you every time?
  40. What is the best birthday gift you ever received?
  41. Name 3 items on your bucket list.
  42. Choose a karaoke song to sing in front of total strangers.
  43. Who is your favorite artist?
  44. What is the last good book you read or movie you saw?
  45. Name your go-to pizza toppings.
  46. What’s your favorite sandwich?
  47. What’s your favorite dessert?
  48. If you could compete in the Olympics, what would be your sport?
  49. If you could be famous for something, what would it be?
  50. What’s your favorite holiday?

Overcoming sales objections are just part of the business. Buying insurance is a significant and personal decision for your client and their family. With preparation, your expertise and sincerity will shine through any sales objections you encounter.

Free White Paper Download:
The Essential Guide to Insurance Broker Software